IT Intern

To support the IT Systems area in basic end-user computing (desktop support) tasks and user assistance, contributing to the proper functioning of workstations and the resolution of first-level technical incidents.

• Provide first-level technical support (Level 1) to users.
• Resolve basic incidents related to:
  • Workstation hardware.
  • Standard software and corporate applications.
• Install and configure:
  • Computer equipment (desktops and laptops).
  • Peripherals (monitors, printers, keyboards, mice, docking stations, etc.).
• Prepare and deliver workstations for new hires.
• Assist with preventive maintenance tasks for IT equipment.
• Log, track, and document incidents and service requests.
• Support IT asset and equipment inventory management.
• Escalate incidents to the appropriate team when necessary.
• Become familiar with internal approval procedures, collaborating in the management and processing of requests to designated stakeholders.
• Provide occasional support in other IT Systems tasks as required by service needs.

• Microcomputer Systems and Networks (SMR)
• Network Systems Administration (ASIR)
• Computer Engineering / Computer Science

• Windows operating systems.
• Microsoft 365 environment.
• Workstation hardware (desktops, laptops, and peripherals).
• Basic networking concepts (LAN and Wi-Fi).
• Proficiency in office tools (Microsoft Office).
• Basic knowledge of Active Directory.
• Use of ticketing or IT support tools.
• Basic command-line knowledge:
  • CMD and PowerShell.
  • Linux Terminal.
• Basic understanding of Cloud environments, especially Microsoft Azure.

• A good work environment.
• Belonging to an expert team in a pioneering sector that is growing globally.
• Be part of a leading company with a consolidated competitive position.
• Dynamic and agile work mindset.
• International and interdisciplinary environment.
• Flexible working hours.
• Possibility to get involved in transversal projects of the organisation.

Among Elawan Energy's values we would like to underline tenacity and trust as a strong element in our values and practices. Reinforcing these principles has a real impact on the engagement satisfaction, increases the talent and leadership quality of our professionals. To achieve our objectives, we aim to attract, develop and retain diversified profiles, embracing equality as a key factor and a fundamental differentiator of innovation in our organisation. We welcome and value all individuals, and we are committed to the sense of belonging of each person who joins our company.